Alert Apparel
Terms & Conditions
Effective Date: 5/14/2026
Welcome to Alert Apparel. These Terms & Conditions (the “Terms”) govern your access to and use of the website located at alertapparel.com, any related subdomains, mobile experiences, and any products, services, content, or features made available through them (collectively, the “Site”). The Site is operated by Alert Apparel & Promotions LLC, a California LLC with its principal place of business at 7277 Hayvenhurst Ave Set B3 Van Nuys, CA 91406 (“Alert Apparel,” “we,” “us,” or “our”).
By accessing the Site, creating an account, placing an order, or otherwise using any of our services, you (“you” or “Customer”) agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not access or use the Site.
PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER (SECTION 18) THAT AFFECT YOUR LEGAL RIGHTS. If you do not agree, do not use the Site.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is greater) to make a purchase or create an account on the Site. By using the Site, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete. Individuals under 18 may use the Site only with the involvement of a parent or legal guardian.
2. Accounts
You may be required to create an account to access certain features. When you create an account, you agree to:
Provide accurate, current, and complete information.
Promptly update your information to keep it accurate and complete.
Maintain the security and confidentiality of your login credentials.
Accept responsibility for all activity that occurs under your account.
Notify us immediately of any unauthorized use at cs@alertapparel.com
We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or unlawful activity.
3. Products, Pricing, and Availability
We make reasonable efforts to display product descriptions, images, colors, sizes, and prices accurately. However, we do not warrant that product descriptions, colors, pricing, or other Site content are accurate, complete, reliable, current, or error-free. Colors may vary based on your screen settings.
All prices are listed in U.S. dollars unless otherwise noted and are subject to change without notice. We reserve the right to correct pricing or descriptive errors, even after an order has been submitted, and to limit order quantities. If a pricing error is discovered, we may, at our discretion, contact you for instructions, cancel the order, or refuse the order.
Product availability is not guaranteed. We may discontinue any product at any time and are not liable to you or any third party for doing so.
4. Orders and Payment
Your submission of an order constitutes an offer to purchase the listed items at the listed prices. All orders are subject to acceptance by Alert Apparel. We may decline or cancel any order for any reason, including suspected fraud, payment issues, inventory limitations, or violation of these Terms.
You agree to provide a valid form of payment and authorize us (and our payment processors) to charge that payment method for your order total, including applicable taxes, shipping, handling, and any other fees. You represent that you are authorized to use any payment method you provide.
You are responsible for any sales, use, or similar taxes associated with your order, except for taxes on our net income.
5. Shipping and Delivery
Shipping options, fees, and estimated delivery times are presented at checkout. Delivery dates are estimates and not guaranteed. Title and risk of loss for products pass to you upon delivery to the carrier.
We are not responsible for shipping delays caused by carriers, weather, customs, or other circumstances outside our reasonable control. International orders may be subject to import duties, taxes, and customs fees, which are the customer’s responsibility.
6. Returns, Exchanges, and Refunds
Our return and exchange policy, posted at alertapparel.com/returns (the “Return Policy”), is incorporated into these Terms. Unless otherwise stated, items may be returned within 30 days of delivery for a refund or exchange, provided they are unworn, unwashed, with original tags attached, and in resalable condition.
Final sale items, gift cards, undergarments, swimwear (without intact hygiene seals), and personalized items are not eligible for return. Refunds are issued to the original payment method and may take 5–10 business days to appear after we process your return. Original shipping fees are non-refundable unless the return is the result of our error.
7. Subscriptions and Recurring Billing
If you enroll in a subscription, replenishment, or similar recurring program offered through the Site (a “Subscription”), the following additional terms apply.
7.1 Authorization
By enrolling, you authorize Alert Apparel to automatically charge your payment method on file at the cadence and price disclosed at the time of enrollment (e.g., monthly, quarterly), including applicable taxes and shipping. Subscriptions renew automatically until you cancel.
7.2 Pricing Changes
We may change Subscription pricing or features by giving you reasonable notice (e.g., by email to your account address). Continued enrollment after the change takes effect constitutes acceptance.
7.3 Cancellation
You may cancel your Subscription at any time by managing your account settings on the Site or contacting cs@alertapparel.com. To stop the next shipment or charge, you must cancel at least 3 days before the next billing date. Cancellations are effective at the end of the then-current billing cycle, and you will not be charged for subsequent cycles. Charges already incurred and shipments already processed are non-refundable except as required by law or our Return Policy.
7.4 Free Trials and Promotional Offers
If we offer a free trial or promotional Subscription, you must cancel before the trial period ends to avoid being charged. Promotional pricing applies only to the period stated; thereafter the standard recurring price will apply.
8. Promotions, Discount Codes, and Gift Cards
8.1 Promotions and Discount Codes
Promotional codes and discounts are valid only for the specified time, on eligible items, and may not be combined with other offers unless expressly stated. Codes have no cash value, are non-transferable, and may not be sold, auctioned, or redeemed for cash. We reserve the right to modify or cancel promotions, codes, or eligibility criteria at any time, and to refuse or revoke discounts in cases of suspected fraud, abuse, or violation of these Terms.
8.2 Loyalty and Rewards
If we offer a loyalty or rewards program, the program’s specific terms (including how points are earned, redeemed, and expire) will apply in addition to these Terms. We may modify, suspend, or terminate any loyalty program at any time.
8.3 Gift Cards
Gift cards purchased on the Site are redeemable only on the Site and only for eligible products. Gift cards are not redeemable for cash except where required by applicable law and may not be reloaded, resold, or transferred for value. Lost or stolen gift cards will not be replaced. Risk of loss and title for gift cards pass to you upon our electronic transmission or delivery.
9. User-Generated Content and Reviews
The Site may allow you to submit reviews, photos, videos, comments, ratings, social media posts tagging Alert Apparel, or other content (collectively, “User Content”). You retain ownership of your User Content, but by submitting it you grant Alert Apparel a worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works from your User Content in any media, including for marketing and promotional purposes, without compensation to you.
You represent and warrant that, for any User Content you submit:
You own or control all rights to the content, including the rights of any individuals depicted.
The content is accurate and not misleading.
The content does not violate these Terms, applicable law, or any third-party rights (including intellectual property, privacy, and publicity rights).
You will not be entitled to any compensation, credit, or notification of our use.
You agree not to submit User Content that:
Is unlawful, defamatory, obscene, harassing, hateful, threatening, or sexually explicit.
Infringes any patent, trademark, copyright, trade secret, or other proprietary right.
Contains personal or identifying information about another person without their consent.
Contains advertising, spam, or solicitations.
Is false or deceptive, including reviews submitted in exchange for undisclosed compensation.
We may, but are not obligated to, monitor, edit, refuse to post, or remove any User Content at our sole discretion. We are not responsible for User Content posted by others, and any reliance on such content is at your own risk.
10. Intellectual Property
The Site and all of its content (including text, graphics, logos, images, audio, video, designs, software, and the “Alert Apparel” name and logo) are the property of Alert Apparel or its licensors and are protected by U.S. and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use, subject to these Terms.
Except as expressly permitted, you may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, scrape, or commercially exploit any content from the Site without our prior written consent.
11. Acceptable Use
You agree not to use the Site to:
Violate any applicable law or regulation.
Engage in any fraudulent, deceptive, or harmful activity.
Interfere with or disrupt the Site, its servers, or networks.
Attempt to gain unauthorized access to any portion of the Site or any related systems.
Use any automated means (including bots, scrapers, or crawlers) to access the Site, except for publicly available search engine indexing.
Reverse engineer, decompile, or disassemble any portion of the Site.
Resell, rent, or commercially exploit Site content or products without our written authorization.
12. Third-Party Links and Services
The Site may contain links to third-party websites or services that are not owned or controlled by Alert Apparel. We are not responsible for the content, policies, or practices of any third-party services. Your interactions with third parties are solely between you and the third party.
13. Copyright Complaints (DMCA Notice)
We respect the intellectual property rights of others. If you believe that content on the Site infringes your copyright, please send a written notice to our designated agent that includes the information required by 17 U.S.C. § 512(c)(3), including a description of the work, the location of the allegedly infringing material, your contact information, a statement of good-faith belief that use is unauthorized, and a statement under penalty of perjury that the notification is accurate and that you are authorized to act.
14. Disclaimers
THE SITE AND ALL PRODUCTS, SERVICES, AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, ALERT APPAREL DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, secure, or error-free; that defects will be corrected; or that the Site or its servers are free of viruses or other harmful components. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ALERT APPAREL, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR ANY PRODUCTS OR SERVICES, EVEN IF ALERT APPAREL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO ALERT APPAREL IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
16. Indemnification
You agree to defend, indemnify, and hold harmless Alert Apparel, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your breach of these Terms; (b) your violation of any law or third-party right; (c) your User Content; or (d) your misuse of the Site, products, or services.
17. Termination
We may suspend or terminate your access to the Site at any time, with or without notice or cause. Upon termination, all rights granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination (including ownership, disclaimers, indemnities, and limitations of liability) will survive.
18. Dispute Resolution; Binding Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
18.1 Informal Resolution
Before filing a claim, you agree to try to resolve the dispute informally by contacting cs@alertapparel.com with a written description of the dispute and your contact information. We will attempt to resolve the dispute within 60 days.
18.2 Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any products or services (a “Dispute”) that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will take place in Los Angeles, CA or via telephone or video where available, and judgment on the award may be entered in any court of competent jurisdiction.
18.3 Class Action Waiver
YOU AND ALERT APPAREL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
18.4 Exceptions
Notwithstanding the above, either party may (a) bring an individual action in small-claims court for qualifying disputes, or (b) seek injunctive or equitable relief in court to protect intellectual property rights.
18.5 Opt-Out
You may opt out of this arbitration agreement by sending written notice to cs@alertapparel.com within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out.
19. Governing Law and Venue
These Terms and any Dispute will be governed by the laws of the State of California, without regard to its conflict-of-laws principles, and by applicable U.S. federal law. Subject to Section 18, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles, CA for any matter not subject to arbitration.
20. Changes to These Terms
We may update these Terms from time to time. The most current version will always be posted on the Site with an updated “Effective Date.” Material changes will be communicated to you (e.g., by email or Site notice). Your continued use of the Site after the changes take effect constitutes acceptance of the revised Terms.
21. Miscellaneous
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Alert Apparel regarding the Site. If any provision is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign these Terms freely. Headings are for convenience only.
22. Contact Us
Questions about these Terms? Contact us at:
Alert Apparel
7277 Hayvenhurst Ave Ste B3 Van Nuys, CA 91406
Email: cs@alertapparel.com
Phone: 323-645-0556